Cootie Coo Creations will be closed until further notice.
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Greetings friends and Coo Family members!
I have spent most of today with you on my mind. I have struggled with making what I consider to be a huge decision and have finally made peace with the decision of cancelling all classes and activities at The Coo for the remainder of the month. This was not an easy decision for me to make and it may seem a bit premature, but I feel that I have a responsibility to help keep you as safe as I can.
I apologize if this creates any problems or disappointment for anyone, but I believe our current situation is so much more fragile than perhaps we realize.
The calendar for April will depend entirely on the status of the corona virus and our community at that time. I will keep you posted as time passes.
Anyone who has prepaid for any classes is entitled to either a full refund or a shop credit.
I pray that everyone remains healthy and safe.
I thank you for your continued support and understanding.
I will always send hugs your way.
Registration and Cancellation Policies of Cootie Coo Creations LLC
The teaching staff at Cootie Coo Creations works hard to provide the best workshops and classes possible. Unfortunately, the past few months have brought an unprecedented number of last minute cancellations from students who have registered for classes. Because of the time and money that goes into preparing packets for students and the expectation of teachers for a predetermined number of students, it has become necessary for The Coo to establish and put in writing the registration and cancellation policies that will go into effect on Thursday, April 25, 2019.
Students are encouraged to pre-register for classes at The Coo. However, the registration process is not complete nor is the seat in the class guaranteed until payment for the class has been received. Payment for classes can be made by check (either in person or sent through the mail) or by cash (in person at the shop) or by credit card (in person at the shop). Once the class has been paid for, the seat is guaranteed and everything is good to go.
There is a minimum of three registered students required for a class to be held. In the event that this minimum number is not met, the instructor has the option of holding the class in spite of the class not having met the required number of registered students OR cancelling the class. In the event that a class is cancelled due to insufficient number of registered students, the entire amount of money paid will be returned to the registered students or a credit will be issued.
In the event that a registered student cancels his/her registration for a particular class at least 72 hours prior to the meeting of the class, all money paid will be refunded to the registered student or a credit will be issued.
In the event that a registered student cancels his/her registration for a particular class with fewer than 72 hours prior to the meeting of the class, all money paid by the registered student will be forfeited. In this case scenario, the registered student may “gift” the class to a friend and inform The Coo of the change OR the registered student may try to find someone to take his/her place and seek payment from that person. Any such exchanges will be handled through the given individuals (including transfer of funds) and NOT by the shop, Cootie Coo Creations. The shop must be notified of such an exchange in order for the exchange to be possible.
If there are any questions or concerns, please contact Sharon Kantor at 386-454-8008 to discuss the situation.